Level0 Quality Agnostic
Level1 Quality Initializing Project-based technology, processes, & personnel. Manual testing still evident.
Level2 Quality Conscious Product Utility Centralized technology, shared people & resources, QA process in place
Level3 Quality Savvy Service Utility Centralized technology, service bureau for QA personnel, QA methodology and best practices developed for QA procedures.
Level4 Quality Expert Product Or Service Utility Centralized technology, shared people & resources, QA process in place QA processes govern testing and quality initiatives
